Featured Concrete Contractor - Tom Muehlberger
"ServiceMagic has helped me grow my
business 65% and provides a platform
for us to build our great reputation to win
more online customers. "
Background:
The harsh freeze/thaw climate in Kansas City keeps the concrete construction business in constant demand. If anyone knows this, it is Tom Muehlberger whose family's four businesses have been working in the area for years.
Tom understands that times are changing and people are using the Internet more to find businesses. He wanted a way to leverage the power of the Internet to connect with customers looking for concrete work.
ServiceMagic Has Grown My Business:
I was using a different online lead source and some local newspaper advertising when I first found ServiceMagic on the web. I was intrigued by ServiceMagic’s reasonable lead fees and decided to give it a try. Since then ServiceMagic has helped me grow my concrete business 65% while decreasing my total advertising spend. I quickly cancelled my other Internet based lead service as their lead quality and return on investment was not nearly as good as ServiceMagic. After doing some evaluation of my advertising spend, I realized that ServiceMagic was delivering quality leads for about $20 less per lead, than any of my other advertising sources. Needless to say I have refined my advertising spend to focus mostly on ServiceMagic. Now that I am using ServiceMagic’s new Premier Pro Plan I am seeing even better returns on my investment.
Besides the profitable leads, the second best thing about ServiceMagic is the platform it provides for us to build and display our outstanding reputation. We use the ServiceMagic Ratings & Reviews system to get feedback from our customers and to showcase these excellent references. Every time we complete a job we request that the homeowner go online and rate our service. Our portfolio of great Ratings and Reviews has helped us to win jobs on numerous occasions. Ratings and Reviews mean a lot to the homeowner, because they can get a true indication of a contractors past performance.
Tom's #1 Tip for Success:
"Respond to your leads as quickly as possible and ask for a Rating and Review for any job you complete. These Ratings and Reviews will help you win future business."
Excellence in the Words of One of Tom’s Customers:
"This gentleman was knowledgeable, courteous and professional. I would recommend his work to anyone."
| 