Featured Painting Contractor - Scott Svetic
"ServiceMagic has eliminated any need for
other advertising while growing
my bottom line."
Background:
After years of working for a large commercial painting company and suffering with seasonal layoffs Scott Svetic started his own painting and decorating company, called SMS Services. Scott’s painting talent earned him plenty of referrals around Chicago but when the slow season came around he still faced the dilemma of how to maintain his business. Scott tried many options from print ads to local referral services before finding ServiceMagic.
I Have Eliminated Every Other Advertising Expense & Have Grown My Bottom Line:
"When I started with ServiceMagic I was spending almost $400 a month with local referral networks and more than $50 an ad in local publications with little or no results. With other advertisements, I would often get calls for painting projects that were outside my area of expertise and less profitable for me. With ServiceMagic, I am able to get a steady flow of leads targeted to the exact type of work I want to do, in the locations I like to work. ServiceMagic put me in touch with customers I would not have found otherwise and now these people have become my customers. Some have used me for multiple projects and many have referred me to their friends, bringing in even more work. ServiceMagic has helped to keep me busy even through my slow season and to eliminate all my other forms of advertising.
A few key things have helped me win business through ServiceMagic. I use text messaging so I can get leads when I am on the job and follow up in minutes. Following up immediately has helped me win jobs and the convenience of text messaging is perfect for an owner/operator like myself. My Rating & Reviews are helpful when first meeting a potential customer. I tell the homeowner about ServiceMagic and show them a print out of my Rating & Reviews. On more than one occasion I have received a job based solely on my ratings. "
Scott's #1 Tip for Success:
"Always encourage your customers to leave you Ratings & Reviews. This feedback is a powerful tool for winning new business with ServiceMagic customers and others."
Excellence in the Words of One of Scott’s Customers:
"Scott is the greatest, most efficient person I have ever had to my home. I only wish I had more work for him to do."
| 