Featured Carpentry Contractor - Roy Terry

A Family Business:

Roy Terry began in the construction industry as a carpenter under his father's supervision in 1973. Roy currently runs Coast Building Company with his son and three employees.

Targeted Growth with ServiceMagic:

Although Roy has always known he was good at what he did, he didn't know how to generate the targeted work he wanted to do and where he wanted to do it. Instead, he has always felt the types and locations of his work were dictated by chance or word-of-mouth, not of his choosing.

Roy made a decision in early 2002 to move away from general contracting and target kitchen renovations. Because of his love of cabinetry and his solid knowledge of residential construction, he thought this would be a good fit. He developed a 5-year business plan hoping to result in the completion of a design studio. His company is currently building out their design studio three years ahead of schedule. This is due in large part to ServiceMagic providing steady, targeted leads in the areas Roy wants to work, doing the type of work he wants to do. Roy spends between $250 and $300 per month on ServiceMagic leads and figures the time he saves and the increased profitability gained by having enough lead flow to choose his customers, both where they live and what they want, pays for the leads many times over.

Roy's #1 Key to Success

The #1 key to success with ServiceMagic is to set up your ServiceMagic profile correctly, accept the leads and follow up! Roy says with ServiceMagic, it's the first time he felt he could afford to not take just any job that came along but he could focus on where he wants to work and do what exactly he wants to do.

Excellence In the Words of One of Roy's Customers:

"I picked Coast Building because of the price and time to complete compared to the other contractors. Mr. Roy Terry was professional and courteous. He scheduled an appointment and was on time. He provided me a quote and that's what I paid. The work and craftsmanship were first rate and completed on time. I would HIGHLY recommend Mr. Terry to anyone looking for a kitchen remodel. "