Featured Swimming Pool Contractor - Michael Love
"We have already had to hire one new
employee as a result of ServiceMagic
and will need to hire another
within 6 months. "
Background:
After working for a small mom-and-pop swimming pool service company Michael Love started Love Pool Care. Michael's goal was to be a major player in the competitive Phoenix pool market. Michael has always tried to separate Love Pool Care from the competition by offering outstanding customer service, 24/7 communication and the ability to pay and book appointments online. When Michael found and tried ServiceMagic he realized that ServiceMagic consumers were a great fit for
his business.
"ServiceMagic Has Grown My Business...
...I was a bit skeptical when I first found ServiceMagic but after using it for only a week I was sold. We have been actively accepting and following-up with all of our ServiceMagic leads, and we have seen our business boom. We have already had to add a new employee to make sure we are properly servicing all of our new swimming pool clients. The best part is that ServiceMagic is much more effective than our previous advertising efforts. We used to pay $750 for a local magazine ad which would only bring in about 5 leads. Now we get quality leads from ServiceMagic at a fraction of the cost. We have seen that quick follow up is key to getting appointments with ServiceMagic clients. Once we get an appointment we encourage them to view our Ratings & Reviews which always help us to close new business.
It became evident as soon as we joined that Ratings & Reviews were a key to success. We strive to offer outstanding service and we ask all of our clients to refer us to their friends and to leave us feedback at ServiceMagic."
Michael's #1 Tip for Success:
"ServiceMagic will prove to be more cost effective than other advertising if you follow up properly with each lead."
Excellence in the Words of One of Michael’s Customers:
"Love Pool Care contacted us immediately after we sent the request. They were flexible with our schedule. They were prompt, polite, and professional."
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